Putting the Custom in Customer Service!

COVID-19

Support During COVID-19

At Premier, our top priority is the health and well-being of our customers, staff, and community. We are taking all precautions to ensure our team is cautious and safe,  while at the same time conduct business in a reasonable fashion. Beginning Tuesday May 26th our showroom will be open for business with some restrictions. 


Showroom Hours Mon - Fri: 10 am - 4 pm
                                            Sat: 9 am - 12 pm


 Masks will be required for customers and employees. 


No Offense, Just Makes Sense

Please practice Social Distancing

Temperature checks for employees



The Following Practices Have Been Implemented: 

- Our Facility is Sanitized at Open, Close and thru out the Day.
- All Employees Wash Their Hands When Arriving and Leaving Work
- Desktop and Chairs Sanitized Between Customers.
- Hand Shakes Avoided At This Time.
- No More Than 6 Customers Allowed in Showroom at One Time.


Trailer Sales

  • Our showroom will be open from 10am - 4 pm by appointment. Our sales team will be available by phone 8:30 am - 5pm M-F and Sat 8:30 am - 1:00 pm. to answer questions, provide quotes and complete a sale. 
  • You may also email us at info@premiercustomtrailers.com, we will reach out to you as soon as possible. 
  • No Touch Sales available with prepayment and trailers will be set out for pick up. Payment methods for trailers may by wire, check or credit card (amount limited). Ask your sales rep for details.


Trailer Parts

  • If you prefer curbside pickup, call ahead with your parts order and a team member will place your order outside for pickup.
  • We continue to ship parts when requested.


 Service Drop Off / Pickup

  • After Hours Drop Off - Please contact us to provide details of the service or repair needed. Notify us when you drop off your trailer and we will confirm receipt. Please do not drop off a trailer after hours without notifying a staff member. 
  • Pickup & Delivery during open hours available by appointment.


Trailer Rentals

  • Reservations can be made by calling or emailing us.
  • Rentals can be picked up during our showroom hours with an appointment or placed out for pickup with paperwork inside the trailer.
  • Locks are provided to lock the trailer when returning to the lot.  Key may be placed in the key box on the front of the building.

For Assistance Please Call 877-327-0888

or

Email Info@PremierCustomTrailers.com